At Ansar Car Rental, we take our users' privacy very seriously. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when interacting with this complementary website.
1. Information We Collect
When you use our contact, quotation, or pre-booking forms, we may request the following personal data:
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Identification Data: Full name and ID or passport number (optional for the initial quote).
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Contact Data: Email address, phone number (mobile/WhatsApp), and country of residence.
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Reservation Details: Selected dates, times, and locations for vehicle pickup and return, as well as fleet preferences and requested add-ons.
2. How We Use the Information
The data collected through the platform is used exclusively for the following purposes:
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To process, manage, and confirm your vehicle quotation and pre-booking requests.
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To contact you to resolve inquiries or coordinate service details.
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To optimize user experience and the technical performance of the website.
Note: We do not share, sell, or rent your personal information to third-party companies for commercial or advertising purposes without your explicit consent.
3. Legal Basis and Compliance (Costa Rica)
The processing of your personal data is carried out in strict compliance with the Law on the Protection of Individuals Against the Processing of Their Personal Data (Law No. 8968 of Costa Rica). By completing and submitting our forms, you grant your informed consent for us to use your data under the terms described herein.
4. Data Security
We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, or alteration. Access to information is restricted solely to authorized personnel required to manage your service request.
5. Your Rights
You have the right to access your personal data stored in our system, rectify it if it is inaccurate, request its deletion, or revoke the consent granted. To exercise these rights, you may send a formal request to our support email address.